Beautiful Girl Is Singing Hoodie

Enetime Hoodie Delivery – Simple, Transparent, Reliable

We know the feeling: once you’ve found the hoodie that speaks to you, you want it delivered fast, with no stress, no hidden fees, and no confusion.

That’s why we’ve created a shipping experience that’s as clean and dependable as our designs.

Below is everything you need to know about how, when, and where your Enetime hoodie ships.

Where We Ship

Currently, Enetime ships exclusively within the United States, including:

• The 48 contiguous states
• Alaska & Hawaii
• All U.S. territories and military addresses (APO/FPO/DPO)

We do not offer international shipping at this time. However, we are working on expanding our reach – stay connected for updates.

Shipping Methods & Rates

We offer flat-rate shipping across the U.S. to keep things simple and predictable.

• Standard Shipping: $6.99
• Estimated Transit Time: 3 – 5 business days (after dispatch)

Whether you order one hoodie or five, you’ll only ever pay one low flat rate.

Order Processing Time

Each Enetime order is treated with care – whether it’s your first hoodie or your fifth.

• Processing time: 1 – 3 business days
• Orders placed on weekends or holidays are processed the next business day
• You’ll receive a confirmation email once your order has been packed and handed off to the shipping carrier

Our hoodies are stocked in small batches or made-to-order to reduce waste and overproduction. That’s why we take the time to get it right – without compromising delivery speed.

Estimated Delivery Time

Once your order leaves our hands, it’s in the care of trusted U.S.-based carriers (such as USPS, UPS, or FedEx).

• Estimated transit time: 3 – 5 business days
• Total time from order to delivery: 4 – 8 business days

Tracking information will be sent automatically to your email as soon as your order is shipped.

Order Tracking

Every order includes full tracking from warehouse to your doorstep.

• You’ll receive a unique tracking number via email
• You can track your shipment in real time
• If your tracking hasn’t updated within 3 business days of receiving the shipping email, please contact us at support@enetime.com

Split Shipments

Occasionally, we may ship items separately to speed up delivery (especially during new drops or high-volume periods). You’ll receive a tracking number for each parcel.

No additional shipping fees apply.

Shipping Delays

While we work closely with our logistics partners to ensure smooth delivery, delays may occur due to:

• Weather disruptions
• National holidays
• Carrier capacity (especially during peak seasons)
• Incorrect or incomplete shipping addresses

We’re here to help in any such case – just reach out.

Address Accuracy

Please make sure all shipping details are accurate and complete at checkout. Enetime is not responsible for:

• Delays or failed deliveries due to incorrect addresses
• Unclaimed packages returned by the carrier
• Reshipping costs (unless the error is on our part)

If you realize there’s an error, contact us at support@enetime.com within 12 hours of placing your order.

Shipping & Sustainability

At Enetime, we’re committed to reducing waste and environmental impact.

• We ship in minimal, recyclable packaging – no fluff, just function
• We consolidate orders when possible to reduce carbon emissions
• We avoid unnecessary plastic wherever feasible

We believe sustainability isn’t a trend – it’s a responsibility.

Summary of Key Shipping Information

Still Have Questions?

We’re happy to help.
Contact our customer experience team for any shipping concerns, tracking questions, or address updates.

Email: support@enetime.com
Business Hours: Monday – Friday, 8:00 AM – 5:00 PM (EST)

At Enetime, your satisfaction is at the heart of everything we create. While we aim to deliver premium-quality hoodies with care and intention, we understand that sometimes things don’t work out as expected.

This Refund and Returns Policy outlines how returns, exchanges, and refunds are handled, so you can shop with complete confidence.

Return Eligibility

We gladly accept returns within 30 days of delivery under the following conditions:

• The item is unworn, unwashed, and in its original condition
• Tags and packaging are intact
• A valid proof of purchase (order number or confirmation email) is provided
• The item is not marked as final sale or customized

Items That Cannot Be Returned

We are unable to accept returns or exchanges for:

• Worn or washed items
• Items with visible stains, perfume, or damage
• Final sale or clearance items
• Gift cards or promotional items

How to Start a Return

1. Email us at support@enetime.com with your order number and reason for return.
2. We’ll respond with instructions and the return address.
3. Securely package the item and send it back within 7 days of receiving our confirmation.
4. Once we receive and inspect the item, we’ll issue a refund or process your exchange.

Please note: Return shipping costs are the responsibility of the customer unless the item is damaged or incorrect.

Refunds

• Refunds are issued to your original payment method within 7 business days of receiving your return.
• Processing times may vary depending on your bank or credit card provider.
• You will receive an email confirmation when your refund has been processed.

Exchanges

If you need a different size or color, we’ll be happy to process an exchange (subject to availability).
To start an exchange, follow the same steps as above and indicate your preferred replacement item.

We offer free outbound shipping for exchanges within the U.S., but customers are responsible for sending the original item back to us.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with clear photos. We will prioritize your replacement or issue a full refund.

Late or Missing Refunds

If you haven’t received your refund:

1. Double-check your bank or credit card statement
2. Contact your payment provider (some refunds take time to appear)
3. If it’s been more than 10 business days, email us at support@enetime.com

Summary

Questions?

Still unsure about your return or refund? We’re here to help.

Email: support@enetime.com
Response Time: Within 24 business hours
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM (EST)

Safe. Simple. Seamless Checkout.

At Enetime, we’ve designed our checkout experience to be fast, secure, and frustration-free. Whether you’re shopping for your first hoodie or your fifth, we want payment to be the easiest part of your experience.

This page explains what payment methods we accept and how we keep your financial information safe.

Accepted Payment Methods

We currently accept the following payment options:

1. Credit & Debit Cards

• Visa
• MasterCard
• American Express
• Discover

All card payments are processed securely through PCI-compliant gateways.

2. PayPal

Use your PayPal balance, linked bank account, or credit card through a trusted and convenient platform.

3. Apple Pay

Available on supported Apple devices and browsers. Quick and secure checkout with Face ID or Touch ID.

4. Google Pay

Fast, contactless checkout for Android and Chrome users with saved Google credentials.

5. Shop Pay

Accelerated checkout for Shopify users. Use your saved details to complete your purchase in seconds.

Is It Secure?

Yes. Absolutely.

• All transactions are encrypted using industry-standard SSL (Secure Socket Layer) protection.
• We do not store your credit card details on our servers.
• Payments are handled by trusted, PCI DSS-compliant providers (e.g., Stripe, Shopify Payments, PayPal).
• We continuously monitor our checkout process to ensure it meets current security standards.

Currency & Taxes

• All transactions are processed in U.S. Dollars (USD).
• Applicable sales taxes will be calculated automatically at checkout based on your shipping address.

Having Trouble at Checkout?

If your payment isn’t going through:

• Make sure all billing details match your card or PayPal account
• Try another payment method
• Refresh the page or clear your browser cache

Still stuck? Contact our team at support@enetime.com, and we’ll help you complete your order.

Fraud Prevention

We reserve the right to cancel or hold any order that triggers fraud protection or fails verification. In rare cases, we may contact you to confirm order details before fulfillment.

This is done to protect both our customers and our brand.

Summary

Need Help?

For any questions about payment, billing, or technical issues during checkout, don’t hesitate to reach out.

Email: support@enetime.com
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM (EST)